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Notice of a Data Incident

Main Line Endoscopy Centers (“Main Line”) recently became aware that an unauthorized third party obtained access to a Main Line employee’s e-mail account.  On January 30, 2019, Main Line determined that the e-mail account contained certain of its patients’ personal information including those patients’ names, dates of birth, limited clinical information, and, in some instances, health insurance information, Social Security numbers or driver’s license numbers.

Upon learning of the incident, Main Line promptly launched an internal investigation.  Main Line also retained a leading forensic security firm to assist in our investigation.  Additionally, Main Line has already taken measures to help prevent this type of incident from occurring in the future, including but not limited to, implementing multi-factor authentication and providing reminders and further training to all staff related to phishing e-mail security awareness.

On March 29, 2019, Main Line sent written notification to all potentially impacted individuals for whom we have contact information, and have arranged for complimentary identity theft protection services for those individuals whose Social Security numbers and/or driver’s license numbers were affected.  If you do not receive written notification from us, but you are a patient of Main Line, or otherwise believe you could have been impacted by this situation, please contact us at the toll-free inquiry line below.

Affected individuals should refer to the notice they will receive in the mail regarding steps they can take to protect themselves.  In general, we recommend, as a precautionary measure, that individuals remain vigilant to protect against potential fraud and/or identity theft by, among other things, reviewing their account statements and monitoring credit reports closely.  If individuals detect any suspicious activity on an account, they should promptly notify the financial institution or company with which the account is maintained.  They should also promptly report any fraudulent activity or any suspected incidents of identity theft to proper law enforcement authorities, including the police and their state’s attorney general.

You may also wish to review the tips provided by the FTC on fraud alerts, security/credit freezes and steps that you can take to avoid identity theft.  For more information and to contact the FTC, please visit www.ftc.gov/idtheft or call 1-877-ID-THEFT (1-877-438-4338).  You may also contact the FTC at: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

Main Line apologizes for any inconvenience or concern that this incident might cause the affected individuals.  Additional information is available via a confidential, toll-free inquiry line at 1-877-213-1943 between 9:00 a.m. and 9:00 p.m., Eastern Time, Monday through Friday.